My Cards AI

Questions about My Cards AI, answered

Short, plain answers about My Cards AI: what it is, what it runs on, what it costs, which scanners work, and where card values come from.

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What is My Cards AI, and who is behind it?

What is My Cards AI?

My Cards AI is collection software for trading cards on Mac, Windows, iPhone and the web. It identifies each card you scan, prices it, estimates its condition, files it into your sets, and keeps the books on what you paid, spent and sold.

Who makes My Cards AI?

My Cards AI is owned and operated by My Cards AI LLC, a Connecticut limited liability company. It is built and run by one person, a collector, and a person answers every message sent to support@mycardsai.com.

Is My Cards AI the same as Cards AI?

No. Cards AI is a separate product with a similar name. My Cards AI is the one at mycardsai.com, made by My Cards AI LLC.

What does it run on?

Which devices does My Cards AI work on?

My Cards AI runs on Mac (macOS 13 or later, Intel or Apple silicon), Windows 10 or 11 (64-bit, from the Microsoft Store) and iPhone (iOS 16 or later, from the App Store). The web app at mycardsai.com/app works in any browser, and on an Android phone it also scans with the camera. All of them share one account and stay in step.

Do I need an account to use My Cards AI?

An account is free, has no password, and is optional in the iPhone app. Identifying cards in the Mac app needs one, and the Windows app asks for one on its first screen. You sign in with your email and a 6-digit code emailed to you.

Is there a My Cards AI app for Android?

There is no Play Store app yet, but the web app at mycardsai.com/app works in an Android phone's browser. Once you sign in with your email, it scans cards with the camera, front then back, and saves them to your account, where every app shows them. The web app shows an Add to home screen button of its own, or choose Add to Home screen or Install app from Chrome's menu.

Is it free, and what do the plans cost?

Is My Cards AI free?

Yes, there is a free plan, and the Mac, Windows and iPhone apps are free to download. Your first 30 days include 100 AI scans, 50 Price Fetches, 3 AI grade estimates, 10 eBay listings, and 3 set builds and 5 misc items in the Mac and Windows apps. After that, the free plan keeps 25 AI scans and 10 Price Fetches a month, for good. Typing cards in by hand, collection size, reports and CSV export are never metered, and your collection, the sets you started and the misc items you saved stay free. The books, invoices and profit and loss are free with any account.

How much do the paid plans cost?

Collector is $5.99 a month or $59.99 a year, Dealer $14.99 a month or $159.99 a year, and Shop $49.99 a month or $499.99 a year; new subscribers pay $2.99 for Collector's first month. Each adds more AI scans, grade estimates and Price Fetches, plus unlimited eBay listings, set builds and misc items. Extra AI scans cost $12.99 for 1,000 and never expire.

Paid plans renew monthly or yearly until you cancel, and plans bought in the iPhone app are billed by Apple. A Price Fetch is one card you choose to price that comes back with a price. Every plan's allowances are under Pricing on the home page.

How do cards get into it?

Which scanners work with My Cards AI?

Sheet-fed document scanners such as the Fujitsu and Ricoh fi series work, and the Windows app scans straight from a Fujitsu or Ricoh fi-8170. Flatbeds work too, and if you use your own scanning software, My Cards AI watches the folder it saves to. Penny sleeves can go through the feeder in the Mac app's gentle-feed mode; top loaders belong on a flatbed.

Can I use My Cards AI without a scanner?

Yes. The iPhone app scans cards with the camera, the web app does the same in an Android phone's browser, and you can drop in card images you already have. Any card can also be typed in by hand, on every plan.

What does it do with each card?

Does My Cards AI identify Pokémon and other non-sports cards?

Yes, it handles sports cards, trading card games such as Pokémon, and non-sports cards in one collection. Each family gets its own shelves in the sidebar, scanned the same way, priced the same way and counted in the same total.

Can My Cards AI grade my cards?

It gives an AI condition estimate: a first pass, not a professional grade from PSA, BGS, SGC or anyone else. Each estimate checks corners, edges, surface and centering, gives a grade with a range, and names the defects found and what to check yourself. The free plan's first 30 days include 3 grade estimates; after that, grade estimates come with a paid plan, which includes 10 to 200 a month.

Where do My Cards AI's card values come from?

In the Mac app, values come from your own recorded sales where you have them; otherwise, and in the other apps, from current eBay asking prices, which run above what cards actually sell for, unless you set your own. Every value names its source in the app, and outliers are filtered out. Values are estimates, not offers to buy or sell.

Can I list cards on eBay from My Cards AI?

Yes. Once you connect your eBay account, the Mac app lists a card to eBay in one click, and you can revise or end those listings through the app. You are the seller, so eBay's rules apply; the free plan's first 30 days include 10 eBay listings, and after that eBay listing comes with a paid plan, which has unlimited listings.

Does My Cards AI help me build sets?

Yes: start a set and the cards you already scanned check themselves off in violet, numbers you tick by hand show in blue, and missing ones stay grey. Missing cards print as a wishlist, and set checklists are also at mycardsai.com/checklist/. The free plan's first 30 days include 3 set builds in the Mac and Windows apps, and any set you started stays yours to work on and finish, for good; after that, new set builds come with a paid plan, which has unlimited set builds.

Does My Cards AI track what I paid and what I sold?

Yes. The Mac and Windows apps keep books on what every card cost, expenses such as grading fees and shipping, and what you sold it for, with profit and loss by month, by year or for all time. The books, invoices and profit-and-loss come free with any account.

Where does my collection live?

Where is my collection stored, and can I export it?

Your cards, photos, values, sets and records live in a folder on your own Mac or PC and in the app on your iPhone. When you sign in, a copy is also kept in your My Cards AI account so your devices and the web app can show it; your data is never sold. You can export everything to CSV any time.

What happens to my cards if I cancel my plan?

You keep your cards and records; only the limits go back to the free plan's (the free plan's first 30 days are given once, so they do not come back), and hand entry, reports, CSV export, the books and the sets you started keep working. Cancel a website plan under Manage billing in the web app's Settings, or an iPhone plan in the iPhone's Settings app under your name, then Subscriptions.

Still have a question?

Write to support@mycardsai.com. A person reads every message and writes back. Installing the Mac app, signing in, and managing or cancelling a plan are covered step by step on the Help page.

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